PRIVACY POLICY, TERMS & CONDITIONS

Application of Terms and Conditions

This site is owned and operated by Village Beads Limited, trading as Village Beads. These terms and conditions apply to your use of Village Beads Limited’s website (Website) and your purchase of goods from Village Beads. Village Beads reserves the right to change these terms and conditions at any time. Any changes will be effective for all new orders placed after the revised terms and conditions have been published on the Website. The Website is operated from New Zealand and by using the Website you agree that it is governed by New Zealand law and to the exclusive jurisdiction of the New Zealand Courts.

Order of Goods

Placement of an order with Village Beads through the Website constitutes an offer to purchase goods. Acceptance of your order will take place only when Village Beads dispatches the goods. No contract is formed until Village Beads dispatches the goods. Village Beads reserves the right, at its sole discretion and without need to give reasons, to decline any offer at any time before it has been accepted by Village Beads. Should Village Beads decline your order it will notify you as soon as reasonably possible and refund any payment made by you in respect of the goods within 3 working days.

Pricing

All prices referred to on the Website are in NZ dollars, and include Goods and Services Tax (GST) and are exclusive of freight and/or handling charges.

All payments will be collected in New Zealand dollars and therefore Village Beads is not responsible for any variation in price caused by exchange rate fluctuation from the time of order to the time of shipment.

Products

Village Beads tries to ensure that all information on the Website, including the description of goods and listed prices, are accurate and correct at all times. However, mistakes or errors may occur from time to time. Village Beads does not accept any responsibility for loss suffered as a result of your reliance on the accuracy or currency of the information contained on the Website.

You should be aware that the sizes, shapes and colours of the goods may differ in real life from how they appear on your computer screen. You are responsible for checking that the actual size and specification of the goods are suitable for purpose.

Goods are subject to availability. Village Beads does not provide any guarantee that it will be able to supply your order. Village Beads reserves the right to withdraw any goods from sale at any time, and Village Beads’ only liability to you for withdrawing any goods will be to refund any money paid to Village Beads in respect of those goods which are no longer available.

Village Beads does not assure you that the information contained or goods advertised on the Website are or will be suitable for your purposes and Village Beads does not warrant that the goods acquired from Village Beads over this Website will meet your requirements. You agree that you have relied upon your own independent assessment when purchasing goods.

Payment

Payment shall be made at the time the order is placed by way of credit/debit card. Orders are subject to payment verification and acceptance before they are dispatched.

Your payment details have the security offered by Stripe. No card is available to or used by the merchant. You will be issued with a email confirming payment at the end of your transaction. Full GST invoices or receipts can be provided on request.

Delivery

The prices for the goods shown on the Website do not include the delivery fee. The total price payable for the goods (including freight and handling charges) shall be added to the cost of the order and confirmed on the checkout screen prior to paying for the goods via the Website.

The delivery fee is calculated according to weight, size, nature and value of the goods. Village Beads may increase the delivery fee if the order requires multiple deliveries, with the value or the order or quantity of the size of the goods is such that Village Beads reasonably considers that it is appropriate to recover (or partially recover) additional expenses in delivering the goods. In such circumstances, the adjusted delivery fee will be confirmed with you by email prior to dispatch.

Village Beads will endeavor to arrange delivery within New Zealand within three working days from the date of dispatch to urban areas, and five working days to rural areas. However, you acknowledge that deliveries are determined by the courier company and you further acknowledge that Village Beads is not liable for any delay in delivery beyond the estimated delivery date. If delivery of the goods is delayed for any reason whatsoever Village Beads will not be liable in any way for loss of revenue or profits or any consequential loss or damages for failure to deliver on such date.

Insurance

All goods are carried at your risk and you are responsible for any insurance of goods (if required).

Return

Subject to Village Beads’ obligations under the Consumer Guarantees Act 1993 (if applicable) Village Beads reserves the right in its absolute discretion to accept a return of the goods supplied provided the goods are unused and in the original packing with the labels attached and they are returned to Village Beads within 14 days of the date of dispatch of the goods. Village Beads will at its discretion refund or exchange the goods as appropriate. Village Beads is not responsible for the return delivery costs other than for incorrect or faulty goods and Village Beads is not responsible for any shipments that fail to reach Village Beads. Please contact Village Beads before returning any goods.

Copyright

All content on this Website (including but without limitation, all trade marks, copyrights, patents, confidential information, designs, trade marks, know-how, software, whether registered or unregistered) is Village Beads’ property or is licensed to Village Beads and is protected by copyright or other intellectual property rights including trade mark registration.

You may not in any form or by any means adapt, reproduce, store, distribute, display, publish or create derivative works from any part of the Website or goods advertised by Village Beads.

Liability

Village Beads’ entire liability to you under these Terms and Conditions shall be limited to the price paid by you for the goods you have purchased through Village Beads in relation to the order upon which liability has arisen. Village Beads will not be liable to you for any loss of revenue, profits, anticipated savings, goodwill or business opportunity, for any injury to your reputation or any indirect or consequential losses, liabilities, costs or expenses. Village Beads is not responsible for any delay or failure to comply with these Terms and Conditions if the delay or failure arises from any event which is beyond Village Beads’ reasonable control. Such events include (but are not limited to) fires, floods, earthquakes, storms, natural disasters, war, civil unrest, acts of terrorism or malicious damage to or destruction of our premises, equipment or goods, or interrupted or lost internet connection or server capability.

General

Failure of Village Beads at any time to insist on performance of any provision of the Terms and Conditions is not a waiver of its right to do so at a later time. In the event that one or more of the terms set out in these Terms and Conditions is held to be invalid by a competent authority, the remaining terms shall continue to have effect and you will still be bound by them.

Collection of Non-personal Information

Village Beads collects some non-personal information, such as the IP address from which you access the Website, the date and time of visits, the pages accessed, the type of browser and operating system used, and terms you used to search for contents on the Website.

This information cannot be used to personally identify you. Village Beads uses it for purposes of system administration, auditing use of the Website and improving it for different customer profiles, and for Village Beads internal reporting. The Website relies on the use of Cookies, which are small files stored on a hard drive of your computer. Village Beads recommends you enable Cookies in order to enjoy the Website however, it is up to you whether or not to enable them. Not all features of Village Beads’ Website may be available if you do not enable the Cookies.

Privacy – Personal Information

If you choose to provide Village Beads with personal information, for example by placing an order, Village Beads will use that information only for the purposes for which you authorise it to be used. Village Beads may send you email marketing to your email address if you agree to do so.

If you want to unsubscribe from any email marketing communications you can either follow the unsubscribe instructions in the email, or phone or write to Village Beads using the contact details on that email message.

When you provide Village Beads with personal information, Village Beads is obliged to comply with the provisions of the Privacy Act 1993 and Village Beads will collect, hold, use and disclose that information in accordance with the principles set out in that Act.

Contact Details

If you want to enquire about personal information Village Beads holds about you (if any) or for any other questions or enquiries, you can contact Village Beads through the Contact Us page on the Website or on the details below.

Village Beads Limited, 129 Jackson Street, Petone, Lower Hutt.

Phone: 04 566 3240.

SHIPPING

The prices for the goods shown on the Website do not include the delivery fee. The total price payable for the goods (including freight and handling charges) shall be added to the cost of the order and confirmed on the checkout screen prior to paying for the goods via the Website. The delivery fee is calculated according to weight, size, nature and value of the goods. Village Beads may increase the delivery fee if the order requires multiple deliveries, with the value or the order or quantity of the size of the goods is such that Village Beads reasonably considers that it is appropriate to recover (or partially recover) additional expenses in delivering the goods. In such circumstances, the adjusted delivery fee will be confirmed with you by email prior to dispatch.

Village Beads will endeavor to arrange delivery within New Zealand within three working days from the date of dispatch to urban areas and five working days to rural areas. However, you acknowledge that deliveries are determined by the courier company and you further acknowledge that Village Beads is not liable for any delay in delivery beyond the estimated delivery date. If delivery of the goods is delayed for any reason whatsoever Village Beads will not be liable in any way for loss of revenue or profits or any consequential loss or damages for failure to deliver on such date.

All goods are carried at your risk and you are responsible for any insurance of goods (if required).

RETURNS

Subject to Village Beads’ obligations under the Consumer Guarantees Act 1993 (if applicable) Village Beads reserves the right in its absolute discretion to accept a return of the goods supplied provided the goods are unused and in the original packing with the labels attached and they are returned to Village Beads within 14 days of the date of dispatch of the goods.

Village Beads will at its discretion refund or exchange the goods as appropriate. Village Beads is not responsible for the return delivery costs other than for incorrect or faulty goods and Village Beads is not responsible for any shipments that fail to reach Village Beads. Please contact Village Beads before returning any goods.